company name	Nature & Clay Co., Ltd.
Operation manager name	Yasuhiro Koshiba
address	〒667-0102 1160-1 Junisho, Yabu City, Hyogo Prefecture
business contact	Office: 079-660-2007 / 079-664-0082 (Weekdays 10:00-17:00) Fax: 079-664-2218 (24 hour reception)
About sales price	Described on each product page.
Payment method/Payment deadline	Credit card: Payment at time of order
Product delivery time	[About shipping] Delivery by non-standard size mail or shipping company (Sagawa Express) If there is no specified date, we will ship within 3 business days after payment is confirmed.
About returns and exchanges	If the product is defective or our product is the wrong one, we will bear the cost. If there is an accident such as damage during shipping, please contact us. We will send you a new product as soon as possible at our expense, including shipping and handling charges. [Eligible for returns] In the case of "defective product/wrong product from our company" [Return period] Refunds are possible if you contact us within 7 days of purchase. [How to return] Please request a refund by email. We will transfer the purchase price to your designated account within 7 days.
email address
homepage address	https://www.nature-clay.com